TERMS AND CONDITIONS
Cancellation and refund policy
The deposit is strictly non-refundable and there can be no refunds after the balances have been paid. We understand that sometimes unexpected events happen which may lead you to cancel your trip. We therefore strongly advise you to take out appropriate insurance in case you need to cancel due to unforeseen circumstances as there are no refunds under any circumstances. Shop around for your insurance policy and make sure that the cover meets your needs. If it is deemed necessary for us to cancel the Retreat a full refund will be given. A refund will not be given for reasons beyond our control – Force Majeure. We will not pay compensation or accept any liability where any change is due to circumstances outside of our reasonable control, including (without limitation) any strikes, lock-outs or other industrial action; labour disputes; acts of god; war; riot; civil commotion; malicious damage; compliance with any law or governmental order, rule regulation or direction; impossibility of the use of any means of public or private transport or any action of any government or regulatory body; accident; break-down of plant and machinery; fire; flood or storm; other adverse weather conditions (including heavy rainfall, hail, snow, fog or frost) affecting any airport, port or any other transport link, embarkation or disembarkation point and their operation; flight delays; other matters affecting air traffic control (including failure of equipment, systems and software); siege; acts of terrorism; police or security alerts or precautionary measures taken.
Inclusions & exclusions
Inclusions: Unless you have chosen to book your own accommodation at your own cost, the retreat includes eight nights’ accommodation at the Artists Residence. Five full days tuition with artist Christine Mayer. Dress forms and sewing accessories. Three dinners and seven lunches. Return train trip to Merchant and Mills in Rye.
Exclusions: fabrics or garments for your sewing projects, accommodation if not staying at the Artists Residence, meals not included above, airfares, baggage insurance, excess baggage, visa applications and fees, overseas airport departure charges payable locally, airport transfers, items of a personal nature such as laundry, cleaning, telephone and beverages, porterage, personal expenditure, hotel extras, spa treatments for guests, travel and health insurance.
Personal injury waiver
By booking your place you confirm that you have read all of the above policy information and agree to assume all risk of personal harm or injury relating to or resulting from your presence on the premises of The Retreat, and/or your participation in any class or activity associated with The Retreat and to release and hold harmless The Textile Retreat Company as to liability for any such harm or injury. You agree that this is a contract and that it plainly expresses your intent to release prospective negligence claims and all other claims for personal injuries against The Textile Retreat Company and instructors regardless of the cause of any such injury.